STEPS FOR A SUCCESSFUL TELEHEALTH APPOINTMENT WITH YOUR PROVIDER

Step 1

CREATING A TELEHEALTH APPOINTMENT WITH YOUR PROVIDER IS SIMPLE!

To schedule your appointment, you will first have to create a patient account by clicking the “Create New Account” button.

Create Account

You’ll be prompted to enter a few identifying details about yourself and create a password to set up your account. Once you’ve entered all of the required details, click continue.

Account Information
Step 2

CHECK YOUR EMAIL TO LOCATE THE CONFIRMATION EMAIL AND FOLLOW THE STEPS IN THE EMAIL TO CONFIRM YOUR EMAIL ADDRESS.

Account Completed

Once you get the confirmation message, please access your email address to click the confirmation link.

Confirm your email
Step 3

ONCE YOU HAVE SUCCESSFULLY CONFIRMED YOUR EMAIL ADDRESS, LOG ON TO YOUR PATIENT PORTAL ACCOUNT, WHERE YOU WILL BE TAKEN TO THE APPOINTMENTS PAGE.

Confirmation Successful

Upon accessing the patient portal, you will be taken to the appointments page. Click “ADD APPOINTMENT” to request your appointment.

Add Appointment
Step 4

WHEN REQUESTING AN APPOINTMENT, YOU WILL SELECT THE CRITERIA FOR YOUR APPOINTMENT FROM LEFT TO RIGHT.

Requesting Appointment

You will select Telehealth Appointment as the Provider, followed by the Visit Type, and the Location.

Step 5

ONCE THE OPTIONS FOR YOUR APPOINTMENT ARE SELECTED, CLICK THE “CHECK AVAILABLE TIMES” OPTION, SELECT A TIME AND DATE THAT WORKS BEST FOR YOU, AND SCHEDULE YOUR APPOINTMENT.

Schedule Your Appointment

Once the options for your appointment are selected, click the “Check Available Times” option.

Available Time Selection

Select a time and date that works best for you and schedule your appointment

Appointment

Once you have successfully scheduled your appointment, you will be prompted to go back to your appointments.

Appointment Scheduled
Step 6

ONCE YOU ARE BACK ON THE APPOINTMENTS SCREEN YOU WILL EITHER SEE A “CHECK-IN” NOW BUTTON OR A “PRE-REGISTRATION” BUTTON.

Check-In

The button you see will be determined by the time you have scheduled your appointment. Click the button and fill out your forms.

GREAT JOB!

YOU HAVE COMPLETED A TELEHEALTH APPOINTMENT WITH YOUR PROVIDER.